Business Administration

BA3328Consumer Behaviour3 ch (3C/WEB) (W)

Designed to expose a variety of concepts, explain their interrelationships, and develop an understanding of consumer decision making processes. Includes basic individual determinants of consumer behaviour, environmental influences on consumers, purchase processes, post-purchase processes, market segmentation, brand loyalty and message appeals.

Prerequisite: BA 2303 with a minimum grade of C.